1. Data Collection
We collect the following personal data when you use the application:
Personal information: such as name, ID number or residence number, address, phone number, and email address.
Service-related information: such as details related to the services you request or use through the application.
Technical information: such as device type, operating system, Internet Protocol (IP) address, geographic location, and data related to the use of the application.
2. How to use data
We use the data we collect for the following purposes:
Providing and improving services: to facilitate government transactions and services and improve the user experience.
Communication: to respond to your inquiries or provide technical support.
Notifications: to send notifications related to the status of requests or any important updates to the application.
Data analysis: to understand how the application is used, improve its performance, and develop future services.
3. Sharing data with third parties
We are committed to not sharing your personal information with any third party except in the following cases:
Government agencies: to share data that may be necessary to carry out government transactions.
Service providers: such as electronic payment companies or technical support providers, but only when necessary to implement the service.
Compliance with Law: We may share data if required by law by judicial or governmental authorities.
4. Data Protection
We take all necessary measures to protect your personal data from unauthorized access, manipulation or loss. This includes:
Using data encryption technologies when it is transmitted over the Internet.
Applying security measures to servers and databases.
5. User Rights
Access to Data: You can request access to the personal data we hold about you.
Correction of Data: If you have any errors or updates in your information, you can modify them through the account settings in the application.
Deletion of Data: You have the right to request the deletion of your personal data at any time.
Unsubscribe from notifications: You can unsubscribe from email or push notifications through the account settings.
6. Use of Cookies
We may use cookies to improve your experience on the application. Cookies are small files stored on your device containing information about your browsing preferences. You can set your browser to refuse cookies or alert you when they are being used.
7. Privacy Policy Amendments
We may update this Privacy Policy from time to time. Users will be notified of any changes via the App or email. Your continued use of the App after the amendments constitutes acceptance of the new terms.
8. How to Contact Us
If you have any questions or requests regarding the Privacy Policy, you can contact us
By using the App, you agree to the collection and use of your personal data in accordance with this policy.
